Contact us - Batiss

Get in touch

We'll help you design your sweetest spot. Talk to a specialist to answer all of your questions.

We'll be happy to answer all your questions from sleep tips to home décor


We love chatting with you
+39 02 62033068

Call us anytime between 9 am - 6 pm CET (European Central Time) or leave us a voicemail with your name, phone number, and email. Our team will be sure to call you back within 24 to 48 hours.

Pro-Level Perks

A dedicated team will respond to your emails on weekdays from 9:00am - 6:00pm CET, save for Italian holidays. We will do our best to respond to you within 48 hours, sometimes a bit longer on weekends.

For general inquiries

We're looking forward to hearing from you! Our team is responding to your emails on weekdays from 9:00am - 6:00pm CET, save for Italian holidays. We will do our best to respond to you within 48 hours, sometimes a bit longer on weekends.

Frequently Asked Questions

Our trade program is currently open to interior designers, decorators, and architects. As you complete our trade account application form, a dedicated account team will review it and get back to you to know you better and understand your needs and your project portfolio. Don’t see your industry represented, but still want in? Email professionals@batiss.design to chat.


Currently we are renewing our collections and product lines. If you are curious about Batiss, get in touch with us via e-mail ciao@batiss.design to know more.


As we work mainly with Professionals and we realize custom projects, all orders can be placed over the phone or via email. Please reach out to get your project started. ciao@batiss.design OR +39 02 62033068


Yes, our Trade & Professional program ships all over the world! If you want to talk with us about one of your projects or take a first look at our products, email professionals@batiss.design for a quick chat. Currently, we ship to:

Australia, Belgium, Canada, Czech Republic, Denmark, France, Germany, Hong Kong, Ireland, Israel, Japan, Liechtenstein, Luxembourg, Macao, Mexico, Netherlands, New Zealand, Singapore, South Korea, Sweden, Switzerland, United Kingdom, United States, and United States Minor Outlying Islands.

Keep in mind that there may be additional duties and taxes to pay upon the arrival of your package as well, especially if you are having your items shipped to a P.O. Box. At this time, we do not offer free return shipping for exchanges or returns for international orders.


Linens of this nature take time. While other brands may take even a 10-week lead time for most orders, we can fulfil your projects in 6 to 8 weeks for most of our collection. Thanks to our patent-pending technology and short supply chain all located in Italy we can assure a better, faster service.


Yes, all of our linens are made to order and manufactured in Italy. For every project, the fabric is cut off the bolt and manufacturing follows your project's specifications. From monograms to unique embroidery designs, our linens are created with kindness and knowledge according to you or your client's references.


Join Our Professional Community

Just fill out the application below and a member of our business team will review it and get back to you in a brief.
NOTE: We are not offering wholesale at this time, but if you are interested just let us know!

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